Privacy Policy

Last Updated: December 1, 2025

Our Commitment to Your Privacy

At OakGuard Indio Fencing, we take your privacy seriously. This policy explains what information we collect, how we use it, and how we protect it. We believe in being transparent about our practices so you can make informed decisions about working with us.

Information We Collect

When you request a quote or hire us for a project, we collect basic contact information including your name, phone number, email address, and property address. We also gather details about your fencing needs to provide accurate estimates. All information is collected with your knowledge and consent.

How We Use Your Information

We use your contact information to communicate with you about your project, send estimates, schedule appointments, and provide updates. Your property address helps us plan the work and order appropriate materials. We may also send you occasional updates about our services, but you can opt out at any time.

Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share necessary project details with our suppliers to order materials, but only information directly related to completing your fence installation. All team members and partners are bound by confidentiality agreements.

Data Security

We protect your information using industry-standard security measures. Our digital records are stored securely, and physical documents are kept in locked files. Only authorized team members have access to customer information, and only for legitimate business purposes.

Photos and Testimonials

We may request permission to photograph completed projects for our portfolio and marketing materials. We will always ask for your consent before taking photos of your property or using your testimonial. You can decline without affecting your service quality.

Communication Preferences

We will contact you using the methods you prefer. If you would rather not receive promotional emails or text messages, just let us know. We will always respect your communication preferences while ensuring you receive important project updates.

Data Retention

We keep your project information for a reasonable period to support warranty claims and future service needs. If you want us to remove your information from our records, please contact us and we will honor your request, except where we are legally required to maintain records.

Cookies and Website Tracking

Our website may use cookies to improve your browsing experience and help us understand how visitors use our site. These cookies do not collect personal information unless you voluntarily provide it through contact forms. You can disable cookies in your browser settings.

Third-Party Services

We use trusted third-party services for functions like email communication, payment processing, and website hosting. These providers are carefully selected and required to maintain appropriate security standards. We do not control their privacy practices, so we encourage you to review their policies.

Your Rights

You have the right to review, update, or request deletion of your personal information at any time. You can also ask questions about how we handle your data. We are committed to addressing your concerns promptly and professionally.

Children's Privacy

Our services are intended for adults. We do not knowingly collect information from children under 18. If you are a parent and believe we have inadvertently collected information about your child, please contact us so we can delete it.

Changes to This Policy

We may update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we will update the date at the top of this page. Your continued use of our services after changes are posted means you accept the updated policy.

Contact Us

If you have questions or concerns about our privacy practices, please reach out. You can call us at 4422153170, email us at hi@indiofences.com, or visit our office at 44917 Golf Center Pkwy Ste 8, Indio, CA 92201. We are here to help.